Shipping costs

Shipping costs will be € 6.95 for shipments to Spain (Peninsula, Balearic and Canary Islands).

Shipping costs are € 9.95 for shipping to Europe (Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Portugal, Italy, UK).

Delivery times

The estimated time is 3-5 days to ship to Spain.

The estimated time is 7-10 days to ship to Europe.

This period includes the processing in the warehouse and the delivery period of the carrier.


In JEWELS AND COMPLEMENTS do continuous monitoring of shipping each purchase, with the possibility that the carrier has trouble finding your address or you have tried to make delivery when no one was home.

After the purchase you can request a code track your order if you want to see the exact day of delivery.

Customs charges included in the price

Customs charges are included in the price you paid, you never ask an additional payment for customs charges, payment of VAT or other supplements. Everything is included in the price.

Payment Methods

You can pay by credit card, debit card, or Paypal. But in UK (£ GBP) is only allowed to pay with Paypal.

Card payment

Payment method recommended, for no additional cost. JEWELS AND COMPLEMENTS accepts Visa, MasterCard and Euro6000 cards to make payments. The validation of your card is made through the payment gateway of Bankia.

In order to give maximum security to the payment system, JEWELSANDCOMPLEMENTS uses a gateway which can pay quickly and securely by the confidential data will be transmitted directly and encrypted to the financial institution.


You can pay through this payment service, a leader in Internet. The additional cost for the use of this payment is 3% of the total purchase.

Prices including taxes

The PVP you see reflected in the product is including VAT, eliminating any extra pay at the time of the delivery charge.

Return policy

If upon receipt of your order is not satisfied, it has a term of 14 days, counting from the date of receipt to implement the right of return.

To make your return, send us an e-mail through the following address:

To make the refund, the product must be in perfect condition, in the original ITS packaging and manuals, accessories or promotional gifts included Where Appropriate. Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount ACCORDING to the method of payment by the customer. The selling price of the product paid to the exclusion of shipping Caused That spending will take care of the customer.

Return or exchange defective products and incorrect shipments, being JEWELSANDCOMPLEMENTS who will pay for the shipping costs if the client communicates this within 14 days from the date of receipt of the shipment.

Order Cancellation

If you want to cancel your order once confirmed, processed and is in the process of delivery, you will be charged € 5.90 for expenses and transportation management.

This procedure can be done through email